EFC (U) Ltd Celebrates Customer Service Week 2022

At EFC Uganda (U) Ltd, offering the best customer experience at every point of interaction is key to our vision. And, in a bid to appreciate our customers and staff during the Customer Service week 2022, we held a series of activities across all our branches. These included giving out thank you gift hampers to our customers, focused staff & Exco team engagements, cake cutting and crowning these off with a thank you breakfast staff & customer meeting on Friday, the 14th of October, 2022.

Over our years of existence, we have ensured offering of top notch customer experience alongside offering customized financial solutions to our customers. It comes with no surprise that EFC Uganda scooped Gold under the category of “Best Microfinance Institution” in Uganda. This was at the 4th edition of the Consumer Choice Awards 2022 ceremony that was held at the Golf course Hotel in Kampala on Friday the 29th of July 2022.

As we walk diligently towards our vision of becoming the largest and most preferred SME Bank in Uganda by 2025, we continue to appreciate our staff and customers more because we understand that your support is the fuel to what we do best and has kept us going in this fast-growing economy.


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